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Investigative Reports

Our reports

Our public reports are the result of Ombudsperson investigations. These reports and the recommendations we make hold organizations accountable for their actions and help to improve public services for all.

We have created a detailed report list of all publications published by this office. Strategic plans can be found on the Strategic planning page.

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109 Results
March 5, 2024
On the Road Again
This report highlights the experiences of two British Columbians who complained to our office about the issue of road ownership.…
November 21, 2023
No Notice, No Benefit
No Notice, No Benefit tells the story of two people who applied for the BC Emergency Benefit for Workers –…
October 3, 2023
Fairness in a Changing Climate: Ensuring disaster supports are accessible, equitable and adaptable
This report is a case study of government’s response to the 2021 fires and floods that displaced thousands of people…
September 6, 2023
Misinformed: How the Ministry of Children and Family Development failed in its permanency planning obligations to a youth in care
Misinformed details the experience of a young woman who was removed from an unsafe family home multiple times during her…
July 18, 2023
Time to Right the Wrong
This report draws attention to government’s inaction in issuing an unconditional apology and compensation to the approximately 200 children apprehended…
December 13, 2022
Making Amends: The importance of exercising discretion fairly
This report tells the story of Ms. M., a woman in her 70s who was known as Elizabeth her whole…