Make a Complaint
Please use our secure online complaint form to submit your complaint about a provincial or local public organization in BC.
Unsure if we can investigate your complaint? Learn more about who we oversee.
Before submitting your complaint, we encourage you to try to resolve your complaint with the organization first. Often dealing with those directly involved can resolve complaints more efficiently and effectively. Try our Complaint Checker to find out more information about common referrals and review and appeal options available.
Once you submit your complaint, a confirmation screen with the details you submitted will appear. Please save or print a copy of your complaint for your records.
Our staff will review your complaint and contact you as soon as we are able to do so.
We appreciate your patience as we are currently experiencing high volumes of correspondence.
Please give us a call at 1-800-567-FAIR (3247) if you have an enquiry or complaint that may not need to be put in writing or if your complaint is urgent (for example, relates to an immediate risk to shelter, or food security, health or physical safety).
If you are not able to contact us by phone, we will review your correspondence for urgent matters within 1 business day.
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