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What we do

As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.

Our work improves public services for all British Columbians.

Our services are free, confidential and available in multiple languages.


Services for Indigenous People

The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.

Hire Power

Ombudsperson report calls on BC government to address systemic mismanagement in temporary assignment hirings

Victoria – Awarding temporary public service jobs to 64 ineligible people over a 10-year period represents systemic mismanagement and wrongdoing by BC’s Public Service Agency, Ombudsperson Jay Chalke said today.

In a public report delivered under the Public Interest Disclosure Act, BC’s whistleblowing legislation, Chalke said his office’s investigation showed...

Youth in custody at risk due to ministry inaction

Victoria – The BC Ombudsperson has identified a serious lack of progress by the Ministry of Children and Family Development on a 2021 Ombudsperson report with troubling findings about separate...

Clarity about road ownership and access vital to British Columbians

Victoria – Who owns this road? Who can use it? These are critically important questions, especially in rural and remote areas. In a new report, Ombudsperson Jay Chalke calls on…