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Being Treated Fairly Is Your Right
Have a complaint? Talk to us.

What we do

As BC’s independent voice for fairness, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.

Our work improves public services for all British Columbians.

Our services are free, confidential and available in multiple languages.

 During the COVID-19 pandemic, walk-in service at our Victoria office is closed. Our services remain available, please contact us.

Our Indigenous Services

The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.

Have you tried resolving your complaint with the organization involved?

Try our complaint checker to find out who you can bring your complaint to before you bring it to us.

New! PIDA eLearning course is now available

Speaking Up Safely: Your Rights & Responsibilities Under B.C.'s Public Interest Disclosure Act

Our new eLearning course outlines the protections that the Public Interest Disclosure Act (PIDA) provides to current and former B.C. public sector employees who witness or know of serious wrongdoing in their workplace. Learn more about how our new...

Oversight of environmental professionals strengthened following Ombudsperson’s recommendations

Victoria – Ombudsperson Jay Chalke released his final update on an investigation highlighting gaps in oversight of the regulatory scheme that seeks to protect some of B.C.’s most sensitive ecosystems....
January 06, 2022
City of Penticton agrees to compensate vulnerable woman after house sold in municipal tax sale

Victoria – In the wake of an investigation into a municipal tax sale which resulted in a vulnerable 60-year-old woman losing her home, the City of Penticton has today agreed to compensate the former property owner as recommended…

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