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What we do

As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.

Our work improves public services for all British Columbians.

Our services are free, confidential and available in multiple languages.

 

Services for Indigenous People

The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.

Under Inspection: Investigative Update

Eight years after committing to implement minimum international standards for prison inspections, BC still has...

Victoria – BC’s Ombudsperson Jay Chalke released an investigative update today assessing government’s progress implementing the sole remaining recommendation from his office’s 2016 report aimed at improving how BC’s ten correctional centres are inspected.

Under Inspection: The Hiatus in BC Correctional Centre Inspections made seven recommendations aimed at making inspections...

Ombudsperson report calls on BC government to address systemic mismanagement in temporary...

Victoria – Awarding temporary public service jobs to 64 ineligible people over a 10-year period represents systemic mismanagement and wrongdoing by BC’s Public Service Agency, Ombudsperson Jay Chalke said today....

Youth in custody at risk due to ministry inaction

Victoria – The BC Ombudsperson has identified a serious lack of progress by the Ministry of Children and Family Development on a 2021 Ombudsperson report with troubling findings about separate confinement of youth in custody…