As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.
Our work improves public services for all British Columbians.
Our services are free, confidential and available in multiple languages.
Are you a member of the public and believe you have been treated unfairly?
The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.
Victoria – The Ministry of Finance unfairly clawed back a key COVID-19 benefit that helped thousands of British Columbians offset employment losses during the pandemic, a new report released today by the Ombudsperson finds.
“This report reveals that government hasn’t taken responsibility for failing to tell impacted people when a...
Victoria – In a report released today, the BC Ombudsperson finds emergency support programs are outdated, under-resourced, inaccessible for vulnerable evacuees and poorly communicated and calls on government to take...
Government refuses to compensate for its own errors that left youth unable to access educational supports and rejects Ombudsperson recommendation to look for other youth impacted
Victoria – In a report released today, the BC Ombudsperson describes how the Ministry of Children and Family Development misinformed a former youth in care about the impact of a proposed custody transfer and has, to date, refused to compensate the youth for its mistake and to determine if other youth may be similarly impacted.