As BC’s independent voice for fairness, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.
Our work improves public services for all British Columbians.
Our services are free, confidential and available in multiple languages.
Are you a member of the public and believe you have been treated unfairly?
The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.
Speaking Up Safely: Your Rights & Responsibilities Under B.C.'s Public Interest Disclosure Act
Our new eLearning course outlines the protections that the Public Interest Disclosure Act (PIDA) provides to current and former B.C. public sector employees who witness or know of serious wrongdoing in their workplace. Learn more about how our new...
Victoria –The BC Ombudsperson’s 2021/22 Annual Report, released today, highlights that complaints about health care from British Columbians were the highest in a decade. The office received almost 1,300 complaints...
City of Penticton agrees to compensate vulnerable woman after house sold in municipal tax sale
Victoria – In a report released today, the Ombudsperson finds the Ministry of Children and Family Development acted unjustly when it failed to pass on federal disability benefits to grandparents caring for their granddaughter, an Indigenous girl living with mental and physical challenges.