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What we do

As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.

Our work improves public services for all British Columbians.

Our services are free, confidential and available in multiple languages.

October 15th: We are currently experiencing technical issues with our Toll-free number. We hope to have this resolved very soon.

 

Services for Indigenous People

The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.

News Release

Ombudsperson’s Annual Report highlights how one complaint about public services can benefit many British Columbians

Victoria - BC Ombudsperson, Jay Chalke, released his office’s 2034/24 Annual Report today. The report highlights the work of his office, under the Ombudsperson Act and Public Interest Disclosure Act, to improve public administration across BC’s public sector.

“Each year our office helps thousands of British Columbians,” said Chalke. “With...

Ombudsperson welcomes delivery of compensation payments to Sons of Freedom Doukhobors, expresses...

Victoria – Seven months after the Premier’s historic apology to the Sons of Freedom Doukhobor survivors and their families in the BC legislature, the BC Ombudsperson is pleased to learn...

Eight years after committing to implement minimum international standards for prison inspections, BC still has not done so

Victoria – BC’s Ombudsperson Jay Chalke released an investigative update today assessing government’s progress implementing the sole remaining recommendation from his office’s 2016 report aimed at improving how BC’s ten correctional centres are inspected.