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What we do

As BC’s independent voice for fairness and accountability, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.

Our work improves public services for all British Columbians.

Our services are free, confidential and available in multiple languages.

 

Services for Indigenous People

The BC Ombudsperson is advancing a decolonial approach in our work with Indigenous Peoples. We are committed to building and sustaining ongoing relationships rooted in respect, reciprocity and responsibility.

News Release

Ombudsperson investigating exclusion of students from BC public schools

Victoria – Today, the Ombudsperson, Jay Chalke, announced his office has begun an investigation into the exclusion of students from schools in BC’s K-12 public education system.

“Our office has received complaints from across the province about children, including those with disabilities, being excluded from school with little or no...

Ombudsperson’s Annual Report highlights how one complaint about public services can benefit...

Victoria - BC Ombudsperson, Jay Chalke, released his office’s 2034/24 Annual Report today. The report highlights the work of his office, under the Ombudsperson Act and Public Interest Disclosure Act,...

Ombudsperson welcomes delivery of compensation payments to Sons of Freedom Doukhobors, expresses…

Victoria – Seven months after the Premier’s historic apology to the Sons of Freedom Doukhobor survivors and their families in the BC legislature, the BC Ombudsperson is pleased to learn…