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Want to talk to us?

We are available Monday to Friday, from 8:30 am to 4:30 pm.

We appreciate your patience as we are currently experiencing high volumes of correspondence. Please give us a call if you have an inquiry or complaint that may not need to be put in writing. If you are not able to contact us by phone, we will review your correspondence for urgent matters within 1 business day.

Call us

1-800-567-FAIR (3247)


You can also fax us at:

Send us mail

PO Box 9039,
Stn Prov Gov’t.
Victoria, BC V8W 9A5

Visit us

2nd Floor – 947 Fort St.
Victoria, BC

* a call in advance will allow us to serve you more promptly

Walk-in service is currently closed due to the COVID-19 pandemic.

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