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Strategic Plan
Strategic plan
The BC Ombudsperson’s strategic plan and associated service plan serve as a road-map for our collective vision, goals and strategies for serving British Columbians in the years ahead.
Our Vision
British Columbia’s Independent Voice for Fairness.
Our Purpose
We are here to:
Ensure that the people of British Columbia are treated fairly in the provision of public services
Promote and foster fairness and accountability in public administration
Provide an independent avenue of last resort for individuals with complaints about government services
Our Goals
People who need us are aware of our services and can access them
Complaints are addressed efficiently
Thorough and impartial investigations promote fair public administration
Public authorities are supported in improving administration
