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What to Expect


We are committed to being timely, accessible, respectful and fair to everyone who contacts our office. This page explains what you can expect from us when you make a complaint or disclosure. It also explains what we expect from you in return.

These policies apply to all functions of our office under the Ombudsperson Act and Public Interest Disclosure Act.

Our commitments to you

What we expect from you

Our communications policies

Complaints about our service