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Dwayne, a member of the Coalition for the Preservation of the Hope Station House, brought a complaint to our office…
A burning question
Clay contacted our office after his neighbour was permitted to replace his gas-burning fireplace with a wood-burning one which is…
Eligibility finally recognized
Lucas requested assistance from the Ministry of Social Development and Poverty Reduction to purchase food and medicine for his children,…
New situation, basic fairness
Kallie won $150,000 playing the lottery but the BC Lottery Corporation (BCLC) refused to release her prize. She was told…
Communication breakdowns
Drew reached out to us concerned with how the Ministry of Social Development and Poverty Reduction (MSDPR) administered their income…
Crisis averted
Sherry recently lost her home and was sleeping in her friend’s car. She had no food or money and had…