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For Organizations
Fairness workshops

Fairness workshops

Our Fairness in Practice Workshops are held throughout the year in various locations across BC. In our fairness workshops, participants have the opportunity to explore the principles of administrative fairness and effective complaint resolution.

We are offering virtual workshops during COVID-19 at no cost for public sector employees who work for an organization under our jurisdiction.

We cover such topics as:
  • The role of the Ombudsperson
  • What administrative fairness means in public service delivery
  • The essentials of procedural fairness
  • Making and communicating decisions fairly and effectively
  • Tips for resolving complaints and concerns
  • Responding to challenging communication when dealing with the public

Contact us by email to request a tailored session for your organization.

“The presenters and practical insight and experience showed a depth of skill and knowledge.”

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