Attention: For optimal viewing, please use Firefox or Google Chrome. This website is not fully supported by Internet Explorer.

Investigative Reports

Our reports

Our public reports are the result of Ombudsperson investigations. These reports and the recommendations we make hold organizations accountable for their actions and help to improve public services for all.

Committed to Change: Protecting the Rights of Involuntary Patients under the Mental Health Act

The report makes 20 findings highlighting the lack of compliance with the legal documentation required on involuntary admission to designated psychiatric facilities in the province. The report finds legally required admission documents were missing, late...
March 07, 2019

Search reports

87 Results
February 14, 2020
Holding Pattern: Monitoring Update
This report is a monitoring update to our 2018 report that highlights income and disability assistance recipients are still not…
November 22, 2019
Looking Ahead: Symposium on the Future of the Parliamentary Ombudsman Functions and Services
This report summarizes the proceedings of a June 2019 symposium hosted by the BC Ombudsperson that explored the evolving role of an…
March 7, 2019
Committed to Change: Protecting the Rights of Involuntary Patients under the Mental Health Act
The report makes 20 findings highlighting the lack of compliance with the legal documentation required on involuntary admission to designated…
February 25, 2019
2019 Investigative Update: The Best of Care (Part 2)
Seven years after conducting a wide ranging investigation examining seniors care and services in the province, the Ombudsperson finds a…
January 17, 2019
Working Within the Rules: Investigative Update
BC Ombudsperson Jay Chalke released an update of a May 2018 report today that found the Ministry of Social Development…
May 15, 2018
Working Within The Rules: Supporting Employment for Income Assistance Recipients
Special Report No. 41, Working Within The Rules: Supporting Employment For Income Assistance Recipients arose from one person’s complaint that the…
Font Resize
Contrast