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Investigative Reports

Our reports

Our public reports are the result of Ombudsperson investigations. These reports and the recommendations we make hold organizations accountable for their actions and help to improve public services for all. To view the full list of investigative reports, please click here.

Short-Changed: Ensuring federal benefits paid to the province reach caregivers of children with disabilities

This report focuses on an investigation of the "Taylors", grandparents caring for their granddaughter "Jesse". The Ministry of Children and Family Development had supported a court order under a section of the Child, Family and...
May 31, 2022

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99 Results
July 26, 2022
2022 Investigative Update: Committed to Change
The Ombudsperson’s 2019 report resulted from an investigation into whether mental health facilities were complying with the procedural requirements for…
May 31, 2022
Short-Changed: Ensuring federal benefits paid to the province reach caregivers of children with disabilities
This report focuses on an investigation of the “Taylors”, grandparents caring for their granddaughter “Jesse”. The Ministry of Children and…
December 8, 2021
A Bid For Fairness: How $10,000 in Property Tax Debt Led to a Vulnerable Person Losing Their Home
A Bid For Fairness details the case of Ms. Wilson, a vulnerable 60-year-old woman, who failed to pay her property…
September 16, 2021
Severed Trust: Enabling WorkSafeBC to do the right thing when its mistakes hurt injured workers
This report is about a cabinet maker, Mr. Snider, who lost the tips of some of his fingers in a…
August 30, 2021
In the Public Interest: Protecting Students Through Effective Oversight of Private Career Training Institutions
Public Report No. 51, In the Public Interest: Protecting Students through Effective Oversight of Private Career Training Institutions is a…
June 15, 2021
Alone: The Prolonged and Repeated Isolation of Youth in Custody
This report describes our investigation of the use of separate confinement at the two youth custody centres in B.C., located…