Investigative Reports
Our reports
Our public reports are the result of Ombudsperson investigations. These reports and the recommendations we make hold organizations accountable for their actions and help to improve public services for all.
We have created a detailed report list of all publications published by this office. Strategic plans can be found on the Strategic planning page.
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Time to Right the Wrong
This report draws attention to government’s inaction in issuing an…
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Making Amends: The importance of exercising discretion fairly
This report tells the story of Ms. M., a woman…
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2022 Final Assessment: Misfire
In April 2017, the Ombudsperson’s office released Misfire: The 2012…
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2022 Investigative Update: Committed to Change
The Ombudsperson’s 2019 report resulted from an investigation into whether…
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Short-Changed: Ensuring federal benefits paid to the province reach caregivers of children with disabilities
This report focuses on an investigation of the “Taylors”, grandparents…
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A Bid For Fairness: How $10,000 in Property Tax Debt Led to a Vulnerable Person Losing Their Home
A Bid For Fairness details the case of Ms. Wilson,…
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Severed Trust: Enabling WorkSafeBC to do the right thing when its mistakes hurt injured workers
This report is about a cabinet maker, Mr. Snider, who…
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In the Public Interest: Protecting Students Through Effective Oversight of Private Career Training Institutions
Public Report No. 51, In the Public Interest: Protecting Students…
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Alone: The Prolonged and Repeated Isolation of Youth in Custody
This report describes our investigation of the use of separate…
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Course Correction: The Ministry of Education 2019 Provincial Exam Errors
The Ministry of Education will apologize to students and compensate…