
Investigative Reports
Our reports
Our public reports are the result of Ombudsperson investigations. These reports and the recommendations we make hold organizations accountable for their actions and help to improve public services for all.
We have created a detailed report list of all publications published by this office. Strategic plans can be found on the Strategic planning page.
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Extraordinary Times, Extraordinary Measures: Two ministerial orders made under the Emergency Program Act in response to the COVID-19 pandemic
Two ministerial orders made during the COVID-19 pandemic by BC’s…
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2019 Monitoring Update: Holding Pattern
This report is a monitoring update to our 2018 report…
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Looking Ahead: Symposium on the Future of the Parliamentary Ombudsman Functions and Services
This report summarizes the proceedings of a June 2019 symposium hosted…
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Committed to Change: Protecting the Rights of Involuntary Patients under the Mental Health Act
The report makes 20 findings highlighting the lack of compliance…
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2019 Investigative Update: The Best of Care (Part 2)
Seven years after conducting a wide ranging investigation examining seniors…
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2019 Investigative Update: Working Within the Rules
BC Ombudsperson Jay Chalke released an update of a May…
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Working Within The Rules: Supporting Employment for Income Assistance Recipients
Special Report No. 41, Working Within The Rules: Supporting Employment For…
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Holding Pattern: Call Wait Times for Income and Disability Assistance
Holding Pattern: Call Wait Times for Income and Disability Assistance is…
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Stem to Stern: Crown Land Allocation and the Victoria International Marina
Stem to Stern: Crown Land Allocation and the Victoria International…