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Personal Information

All personal information provided to the Office of the Ombudsperson by any means including this website is confidential and is protected in accordance with the Ombudsperson Act, the Public Interest Disclosure Act, and the Freedom of Information and Protection of Privacy Act.

To exercise functions and duties under the Ombudsperson Act and the Public Interest Disclosure Act, BC Ombudsperson employees have access to the personal information you send. If necessary to exercise functions and duties under the Ombudsperson Act and the Public Interest Disclosure Act, or if otherwise required by law, we may share select personal information with other authorised persons.

If you send us personal information, we will use only the information required to respond to your message.

Automatically transmitted data

When you access the BC Ombudsperson website, the following information is exchanged automatically between your computer and the site server:

  • Domain name and IP address
  • Type of browser and operating system used
  • Pages visited
  • Address of referencing site if you linked to the BC Ombudsperson website from another website

These data automatically transmitted between computers do not make it possible to identify you personally. This exchange of information allows the website to display the content in a way that is the most compatible with your computer equipment. It is also used for statistical purposes.

Data gathered for statistical purposes

The BC Ombudsperson analyzes activity on its website through statistical reports. We may collect, hold, and use statistical information about visits to help improve the site. The data collected are aggregated and visitors are not personally identifiable.

We review the following information:

  • The number of visitors to the website
  • Browser and operating system (Windows, Mac OS, Linux)
  • Date, time, and length of visits
  • Pages visited
  • Websites that referred visitors to the website
Links to other websites and embedded videos

The BC Ombudsperson website includes links to other sites. When a link is following, you leave our website and your use of any other website is no longer subject to our privacy policy, but rather those of the other websites you visit.