Investigative Reports
Our reports
Our public reports are the result of Ombudsperson investigations. These reports and the recommendations we make hold organizations accountable for their actions and help to improve public services for all.
We have created a detailed report list of all publications published by this office. Strategic plans can be found on the Strategic planning page.
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Misfire: The 2012 Ministry of Health Employment Terminations and Related Matters
The Ombudsperson was asked by the Select Standing Committee on…
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Under Inspection: The Hiatus in BC Correctional Centre Inspections
Under Inspection: The Hiatus in B.C. Correctional Centre Inspections is…
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Striking a Balance: The Challenges of Using a Professional Reliance Model in Environmental Protection – British Columbia’s Riparian Areas Regulation
Public Report No. 50, Striking a Balance: The Challenges of Using…
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Time Matters: An Investigation into the BC Employment and Assistance Reconsideration Process
Special Report No. 35, Time Matters: An Investigation into the…
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No Longer Your Decision: BC’s Process for Appointing the Public Guardian and Trustee to Manage the Financial Affairs of Incapable Adults
On February 6, 2013, the Ombudsperson released Public Report No.…
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Honouring Commitments: An Investigation of Fraser Health Authority’s Transfer of Seniors from Temporarily Funded Residential Care Beds
On February 14, 2012 the Ombudsperson released Special Report No.…
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On Short Notice: An Investigation of Vancouver Island Health Authority’s Process for Closing Cowichan Lodge
On February 14, 2012 the Ombudsperson released Public Report No.…
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The Best of Care: Getting it Right for Seniors in BC (Part 2)
On February 14, 2012 the Ombudsperson released Public Report No. 47…
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Hearing the Voices of Children and Youth: A Child-Centred Approach to Complaint Resolution
Children and youth have a right to make a complaint…
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The Best of Care: Getting it Right for Seniors in BC (Part 1)
In December 2009, the Ombudsperson issued The Best of Care:…