The Ombudsperson can investigate a wide range of provincial and local government organizations, including:
There are some government organizations we can’t investigate, and other organizations that work with government programs that we may or may not be able to help with.
If we can’t investigate, we can generally tell you who else you can go to for help, so you can always contact us for help if you aren’t sure where to go.
Some examples of things we can’t investigate include:
We also can’t investigate concerns about the creation of new programs or provincial legislation, or other matters of general policy. The Ombudsperson’s role is to investigate whether government programs are fairly administered in terms of how they directly impact individuals – not whether a program should or should not exist.
Not sure if we can investigate your complaint? Contact us!