Thank you for contacting the BC Ombudsperson. We have received your complaint.

We are currently working through a high volume of complaints but will respond as soon as we are able. If this matter is urgent, please call our office at 1-800-567-3247. Our phone lines are staffed between 8:30am and 4:30pm, Monday to Friday (excluding statutory holidays). Translation services are available.

Complaints to our office are processed according to our complaint handling procedures and we prioritize urgent matters. Please do not submit more than one complaint relating to the same issue. We will request additional documentation from you if needed once we have assessed your complaint.

Please save or print a copy of your completed form for your records.

A copy of your submission can be downloaded here: