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Case Summaries

Our stories

Case summaries help tell the story our of investigations. They provide a lens into understanding the kinds of individual complaints that we hear and highlight the steps we take to get to the bottom of the issue, including the outcomes of our investigations.

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17 Results
September 19, 2024
School’s out
School District 57 (Prince George)
The complaint: The Jones family received a letter from School District 57 (Prince George) stating that the parents could not…
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September 19, 2024
Practically unfair
University of British Columbia
The complaint: Nolan contacted our office with concerns about the Counselling Psychology Program at the University of British Columbia (UBC).…
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September 19, 2024
Graduation interrupted
University of the Fraser Valley
The complaint: Lise was a student in the School of Social Work at the University of the Fraser Valley (UFV).…
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October 23, 2023
Oh, tell me why
School District 61 - Victoria
Sherry and Roland both complained to our office when they learned about the closure of the Late French Immersion Program…
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October 18, 2022
A tutorial on fairness
Ministry of Advanced Education and Skills Training
Rita was in the care of the Ministry of Children and Family Development (MCFD) for 12 years when she was…
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October 18, 2022
A lesson in accessibility
Private Training Institutions Branch
Farhad contacted our office with a concern that he was trying to change the language of choice for instruction to…
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Accessibility by WAH