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2019 Investigative Update: The Best of Care (Part 2)

Monday, February 25, 2019

Seven years after conducting a wide ranging investigation examining seniors care and services in the province, the Ombudsperson finds a number of key recommendations are still outstanding, including legislative changes that would make significant improvements to service quality and the protection of seniors’ rights.

The Best of Care: Getting it Right for Seniors in British Columbia (Part 2) is a two-volume report released by the Office of the Ombudsperson in February 2012. The report’s 176 recommendations were designed to improve home and community care – home support, assisted living and residential care services for seniors. In an update issued today, the Ombudsperson has found that less than half the recommendations aimed at the Ministry of Health and health authorities have been implemented.

To view the original 2009 report (Part 1), click here

To view Part 2, click here.

Please click here to read the news release.