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Investigative Reports

Our reports

Our public reports are the result of Ombudsperson investigations. These reports and the recommendations we make hold organizations accountable for their actions and help to improve public services for all.

We have created a detailed report list of all publications published by this office. Strategic plans can be found on the Strategic planning page.

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6 Results
December 17, 2009
The Best of Care: Getting it Right for Seniors in BC (Part 1)
In December 2009, the Ombudsperson issued The Best of Care: Getting it Right for Seniors in British Columbia (Part 1),…
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February 14, 2012
The Best of Care: Getting it Right for Seniors in BC (Part 2)
On February 14, 2012 the Ombudsperson released Public Report No. 47 The Best of Care: Getting it Right for Seniors in…
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February 14, 2012
On Short Notice: An Investigation of Vancouver Island Health Authority’s Process for Closing Cowichan Lodge
On February 14, 2012 the Ombudsperson released Public Report No. 48 On Short Notice: An Investigation of Vancouver Island Health…
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February 14, 2012
Honouring Commitments: An Investigation of Fraser Health Authority’s Transfer of Seniors from Temporarily Funded Residential Care Beds
On February 14, 2012 the Ombudsperson released Special Report No. 33 Honouring Commitments: An Investigation of Fraser Health Authority’s Transfer…
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February 25, 2019
2019 Investigative Update: The Best of Care (Part 2)
Seven years after conducting a wide ranging investigation examining seniors care and services in the province, the Ombudsperson finds a…
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December 8, 2021
A Bid For Fairness: How $10,000 in Property Tax Debt Led to a Vulnerable Person Losing Their Home
A Bid For Fairness details the case of Ms. Wilson, a vulnerable 60-year-old woman, who failed to pay her property…
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