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Case Summaries

Our stories

Case summaries help tell the story our of investigations. They provide a lens into understanding the kinds of individual complaints that we hear and highlight the steps we take to get to the bottom of the issue, including the outcomes of our investigations.

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305 Results
September 19, 2024
Fairness crashing
Ministry of Energy, Mines and Low Carbon Innovation
The complaint: Jess was trying to secure a mineral claim through the Ministry of Energy, Mines and Low Carbon Innovation.…
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September 19, 2024
School’s out
School District 57 (Prince George)
The complaint: The Jones family received a letter from School District 57 (Prince George) stating that the parents could not…
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September 19, 2024
Practically unfair
University of British Columbia
The complaint: Nolan contacted our office with concerns about the Counselling Psychology Program at the University of British Columbia (UBC).…
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September 19, 2024
Patience is a virtue
WorkSafeBC
The complaint: Geoff has a disability that affects his memory. He complained to us about WorkSafeBC (WSBC). Geoff said that…
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September 19, 2024
Addressing service gaps
Ministry of Children and Family Development
The complaint: Aubree, who cares for her niece, contacted us with concerns about an Indigenous Child and Family Service Agency.…
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September 19, 2024
A delayed consequence
ICBC
The complaint: Cael was pulled over by the police and was given a ticket for driving without a valid licence.…
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