We can investigate complaints about the Ministry of Health and the programs and services it provides. We recommend trying to resolve your complaint directly with the ministry before you contact us as often the issue can be resolved more efficiently and effectively. Here’s some information for you as well as some tips on how to make your complaint.
How to Make a Complaint about the Ministry of Health
Complaints about the services offered or the decisions made by Ministry of Health can be raised through the ministries Patient and Client Relations team. There are also specific complaints processes for:
Please contact us directly if you don’t think it would be appropriate for us to require you to go through an available complaint or review process before we consider your complaint. We can consider your specific circumstances before we decide – including the urgency of your complaint or any disabilities or barriers you may be experiencing.