We cannot receive complaints about Federal Correctional Facilities
How to make a complaint about Federal Correctional Facilities
For complaints about Federal Correctional Facilities, contact the Office of the Correctional Investigator.
The Correctional Investigator is an Ombudsman for federal offenders. The primary function of the office is to investigate and bring resolution to individual offender complaints.
The office is also responsible for reviewing and making recommendations on the Correctional Service’s policies and procedures associated with the areas of individual complaints to ensure that systemic areas of concern are identified and appropriately addressed.
Contact information:
Visit the Office of the Correctional Investigator to learn more about how to submit a complaint
Or contact the office at 1-877-885-8848 or by email at: org@oci-bec.gc.ca
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