We can investigate complaints about BC Assessment. Before you make a complaint to us, we want to make sure you’ve tried to resolve your complaint directly with the people involved. Here’s how to file your complaint with BC Assessment as well as some tips on how to make your complaint.
How to make a complaint about BC Assessment
Many concerns can be resolved through discussion with BC Assessment staff outside of the formal complaint and appeal process. If you are still not satisfied after discussing your concern, you may use the complaint and appeal process to have your assessment independently reviewed.
Contact for BC Assessment Appeals
There is a two-level system to resolve property assessment concerns:
Please contact us directly if you don’t think it would be appropriate for us to require you to go through an available complaint or review process before we consider your complaint. We can consider your specific circumstances before we decide – including the urgency of your complaint or any disabilities or barriers you may be experiencing.