Strategic planning
The BC Ombudsperson’s strategic plan and associated service plan serve as a road map for our collective vision, goals and strategies for serving British Columbians in the years ahead.
2021/26 Strategic Plan
Our Vision
Fairness and Accountability in British Columbia’s Public Services
Our Mandate
British Columbia’s Independent Voice for Fairness and Accountability
Our Goals
- Deepen our connection with the public
- Enhance and modernize our services
- Expand our investigative impact on fairness in public services
- Help authorities to prevent unfairness before complaints arise
- Support implementation of whistleblower protections across the broader public sector
- Advance and support Reconciliation through our work with Indigenous peoples
- Be an inclusive, supportive and engaged workplace
