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Being Treated Fairly Is Your Right
Have a complaint? Talk to us.

What we do

As BC’s independent voice for fairness, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.

Our work improves public services for all British Columbians.

Our services are free and confidential.

 During the COVID-19 pandemic, walk-in service at our Victoria office is closed. Our services remain available, please contact us.

How we help

Addressing Indigenous racism and discrimination in B.C.’s health care system

While work to establish the Office of the Indigenous Health Representative and Advocate is underway, Indigenous people wishing to share their experiences of racism and discrimination in health care may still do so.

Toll-free: 1-888-600-3078
Email us:

Indigenous peoples in B.C. have inequitable access to preventative and...

Ombudsperson calls on government and health authorities to address outstanding gaps in...

Victoria – Ombudsperson Jay Chalke is calling on the province to amend its long-term care visits policy to address outstanding fairness concerns, and to ensure the policy is implemented consistently...
February 08, 2021
Ombudsperson investigation finds two pandemic emergency orders not authorized by Emergency Program Act

Two ministerial orders made during the COVID-19 pandemic by BC’s Minister of Public Safety and Solicitor General went beyond the authority assigned to him…

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