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Our stories
Case summaries help tell the story our of investigations. They provide a lens into understanding the kinds of individual complaints that we hear and highlight the steps we take to get to the bottom of the issue, including the outcomes of our investigations.
276 Results
October 23, 2023
Ministry of Public Safety and Solicitor General
Dan was unemployed and trying to get a job as a security guard. He was concerned about a letter he…
October 23, 2023
Ministry of Social Development and Poverty Reduction
Asa called us and explained that she had applied to the Ministry of Social Development and Poverty Reduction for assistance…
October 23, 2023
Ministry of Social Development and Poverty Reduction
Chuck, who lives with a disability, was worried about his dental benefits coverage after his dentist’s billing to his extended…
October 23, 2023
Ministry of Social Development and Poverty Reduction
Kara reached out to our office with a few complaints about the Ministry of Social Development and Poverty Reduction (MSDPR).…
October 23, 2023
Residential Tenancy Branch
Steph applied to the Residential Tenancy Branch (RTB) seeking compensation from her landlord for harms caused while renting the landlord’s…
October 23, 2023
Ministry of Finance
Lilly’s husband Bart had passed away and had been incorrectly assessed as owing $1,302.90 in Speculation and Vacancy Tax. The…
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