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Community Liaison
Closing date: October 30, 2024 - 12:00 pm (noon)

AO 21 – Temporary, Full-Time
Salary Range: $69.760.70 – $79,322.69
Anticipated Starting Salary: $73,886.72
Victoria, B.C.
Develop and apply your communication and relationship building skills in this
meaningful and rewarding role supporting engagement with organizations serving those experiencing low-income or houselessness

Reporting to the Director, Communications and Engagement, the Community Liaison serves as the primary connection with specific organizations serving those experiencing low-income or houselessness in British Columbia, raising awareness and understanding of our services and identifying any barriers to accessing our services. This position works to identify fairness issues facing those experiencing low-income or houselessness; cultivating and sustaining trust with the office; facilitating culturally sensitive, trauma-informed access to our complaints process and referral services; and identifying collaborative opportunities through targeted outreach activities in alignment with the office’s outreach and engagement plan. These efforts will culminate in a strategic outreach plan for building awareness using community-specific outreach initiatives based on community knowledge and experience.

As BC’s independent voice for fairness and accountability, our office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer.

We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQ+, people with diverse gender identities or expressions, and/or people with disabilities.

Qualifications:

This position will be of interest to applicants who can demonstrate the required qualifications, including the following:

Education and Experience:

  • Minimum two years of relevant experience, including experience with staff/public engagement, event planning, and/or communications.
  • Experience liaising and engaging with specific organizations serving those experiencing low-income or houselessness in British Columbia.
  • An equivalent combination of education and experience may be considered.

Preference will be given to applicants with lived experience with low income or houselessness and/or significant experience working with organizations serving low-income individuals or individuals experiencing houselessness in British Columbia.

Preference may be given to applicants with one or more of the following:

  • Experience or training in trauma-informed and/or cultural safety practices.
  • Experience with event planning and coordination.
  • Post-secondary education in Anthropology, Communications, Social Work, or other related fields.

Preference may also be given to:

  • Applicants who self-identify as First Nations, Métis, Inuit and/ or Indigenous, Black or racialized, women, 2SLGBTQ+, people with diverse gender identities or expressions, and/or people with disabilities.

If you wish to volunteer information about your membership in an equity-deserving group, please do so on the Employment Application Form.  We ask for a brief statement only.  We will hold your application in strictest confidence, sharing it only with those involved in the hiring process. A candidate who meets the requirements assessed in the competitive process and who identifies as a member of an equity-deserving group may be given preference. This does not guarantee an applicant will move forward to the next stage in the process. It is your choice whether to volunteer information.  We will not assume a candidate’s membership in an equity-deserving group if they do not self-identify.

Complete qualifications, including competencies, are outlined in the job profile, which can be found linked at the bottom of this page.

This posting is for one temporary (6-month), full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status. This position is excluded from union membership. Some travel is required.

To Apply:

Your application package must be submitted by email to: Recruitment@bcombudsperson.ca, quoting the competition number 116862 in the subject line.

To apply for this position, you must submit a complete application package, which includes:

  1. Your cover letter;
  2. Your resume;
  3. A completed Employment Application Form.

Your application package must clearly demonstrate how your education and experience meet the qualifications for the position. In the Employment Application Form you must identify which positions you are relying upon to meet the criteria of relevant experience and how the position meets that criteria. In describing your education and experience, please pay particular attention to the position description including the competencies and selection criteria.

Following the instructions above, we will consider only those applications received by email no later than 12:00 pm (noon) PST, Wednesday, October 30th, 2024. Incomplete applications or late applications will not be evaluated or acknowledged, and only those applicants who pass all initial screening requirements will be considered for the next step in the selection process. In addition to evaluation of your relevant knowledge, skills and abilities, your resume and Employment Application Form may be used to assess your ability to write in a clear and effective manner. Candidates who are successful in the initial screening will be asked to complete a written assignment and may proceed to an interview as part of the final selection process.  Please note that Artificial Intelligence detection software may be used to assess applications and written assignments.

Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.

NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian Citizen or Permanent Resident of Canada or authorized in writing to work in Canada under the federal Immigration and Refugee Protection Act. For further information, please refer to the BC Public Service website.

Education credentials will be subject to verification before an offer of employment is made and will be requested if required. If your degree was obtained outside of Canada, you will need to confirm it has been assessed for equivalency through a recognized Canadian Credential Evaluation Service. Confirmation of equivalency for your degree is required for you to be considered.

A Criminal Record Check (CRC) will be required.

By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.

If you have questions related to the application process, please email the HR Team at recruitment@bcombudsperson.ca and quote competition number 116862 in the subject line.

BC Ombudsperson
Fairness and Accountability in British Columbia’s Public Services