Attention: For optimal viewing, please use Firefox or Google Chrome. This website is not fully supported by Internet Explorer.

Working Towards Reconciliation

Our Indigenous Services

The BC Ombudsperson is committed to advancing and supporting reconciliation through our work with Indigenous peoples. We recognize and respect Indigenous rights and histories in delivering our services. Our goal is to strengthen our partnerships with Indigenous service providers, community leaders and individuals to ensure all Indigenous peoples across BC are treated fairly. To achieve this, we are working both externally and internally with a number of initiatives underway.

We are engaging with Indigenous Communities and Service Providers

The Ombudsperson is conducting a series of round-table and focus group discussions with Indigenous service providers as well as Indigenous leaders and community members. We want to listen and learn and share information about the services we provide.

See our schedule of upcoming focus group discussions:

Topic Date & Time Register Here
Focus Group One: Incorporating Indigenous knowledge into service delivery, sharing approaches March 16th, 2021, 10:30 am – 12:00 pm Register Here
Focus Group Two: Building trust with communities March 16th, 2021, 1:00 pm – 2:30 pm Register Here
Focus Group Three: Ensuring cultural safety in complaints processes March 18th, 2021, 10:30 am – 12:00 pm Register Here
Focus Group Four: Providing oversight regarding DRIPA March 18th, 2021, 1:00 pm – 2:30 pm Register Here
We are planning for what our services to Indigenous Communities will look like into the future

Our office is taking the feedback we hear and developing a comprehensive Indigenous Communities Services Plan that:

  • Ensures Indigenous community leaders, individuals and support organizations are aware of the Ombudsperson’s mandate and services
  • Ensures the BC Ombudsperson conducts its work in a matter that respects Indigenous cultures, traditions, practices and languages.
  • Supports Indigenous communities in their journey towards self-governance.
We are responding to the Truth and Reconciliation Commission call to action to provide education to our staff

We are committed to ongoing training for our staff to learn about the history of Indigenous peoples and will continue to strive for continuous improvement as we build our cultural competency.

Indigenous peoples in B.C. have inequitable access to preventative and primary health care services, which perpetuates poorer health outcomes for First Nations, Métis and Inuit populations in the province, the final report of the Addressing Racism Review shows. Indigenous people wishing to share their experiences of racism and discrimination in health care may still do so by contacting:

Toll-free: 1-888-600-3078
Email us: Addressing_Racism@bcombudsperson.ca

To learn more or to read the full report please click here.

Font Resize
Contrast