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Fairness Guides

Fairness guides for organizations

Stopping administrative unfairness before it occurs is central to our goal of preventative ombudship. Our guides for organizations help officials proactively resolve public complaints and implement new administrative processes that improve fairness and service quality.

637 Results
February 3, 2025
Post-Secondary Institutions
This guide provides a short overview of administrative fairness for post-secondary institutions in BC and the role of the Office…
January 23, 2025
Ombudsperson welcomes payments totalling over $1 million to caregivers short-changed of federal disability benefits
Victoria – BC’s Ombudsperson Jay Chalke released an update today on the province’s progress addressing an unfair practice that withheld…
January 23, 2025
2025 Investigation Update: Short-Changed
This update report assesses the progress made by the province in implementing the four recommendations made by the Ombudsperson in…
January 17, 2025
Indigenous Initiatives
Indigenous Initiatives Our office is committed to actively advancing reconciliation through our work with Indigenous Peoples. We aim to strengthen…
January 14, 2025
Ombudsperson investigating exclusion of students from BC public schools
Victoria – Today, the Ombudsperson, Jay Chalke, announced his office has begun an investigation into the exclusion of students from…
December 6, 2024
Ombudsperson investigating province’s distribution of assistance cheques to most vulnerable British Columbians during Canada Post strike
Victoria – The BC Ombudsperson is investigating the Ministry of Social Development and Poverty Reduction’s distribution of cheques intended for…