Case Summaries
Our stories
Case summaries help tell the story our of investigations. They provide a lens into understanding the kinds of individual complaints that we hear and highlight the steps we take to get to the bottom of the issue, including the outcomes of our investigations.
Search Summaries
-
Return to sender
Harold’s disabilities restricted his ability to see and to get around. Disability assistance helped provide for his family of…
-
Fresh fish, stinky response
Mazu was stopped by a conservation officer and asked to produce any fish in her possession. She showed the…
-
What kind of threat?
Kyle lived in a unit that allowed inmates opportunities to interact, exercise and enjoy fresh air. One evening, the…
-
Speaking up
Morgan had disabilities that made communicating difficult. She had no phone or computer but her advocate, Bart, helped her…
-
Increasing transparency
Mark was concerned that board meetings conducted by his village’s community forest corporation were mostly taking place in private.…
-
Tear down this retaining wall
Garth lived on a narrow, dead end road with a steep drop off making it difficult and unsafe for…
-
Jr. by marriage
Susan Clement married Cameron Murphy Jr. in Cameron’s hometown in the United States. As Cameron and his father shared…
-
Can he do that?
One day, Michel’s landlord sent a note to him and his neighbours: they would be charged a late fee…
-
The other doctor is in
Brian, an inmate in a pretrial detention centre, did not agree with a prescription decision made by the pretrial…
-
A new year’s resolution
Money was tight. Giselle had been assured by the ministry that the amount of income assistance she was receiving…