Closing date: 12:00 p.m. (noon). Wednesday, November 5, 2025
Band 5 – Permanent, Full-Time
Anticipated Starting Salary: $130,190.52 (+5% increase after successful completion of probation)
Victoria, BC
Apply your executive leadership skills in an organization committed to fairness for all British Columbians.
The Executive Director, Intake and Investigations, provides leadership for the development and implementation of intake, investigative, and early resolution strategies and plans required to deliver effective, efficient, timely, fair, thorough and impartial investigative and intake services pursuant to the Ombudsperson Act and in alignment with the office’s commitments to diversity, equity, inclusion, accessibility and reconciliation. The Executive Director (ED) provides expert advice to the Deputy Ombudsperson, Intake and Investigations and the Ombudsperson on matters of effective service delivery, policy development and implementation, jurisdiction, current issues, trends and leading practices. Under the authority delegated by the Ombudsperson, this position exercises considerable responsibility interfacing with provincial government ministries and the broader provincial and local public sector. The ED’s direct reports include the managers of the complaint-based investigation teams and manager of intake and early resolution.
As BC’s independent voice for fairness and accountability, our office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer.
We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQIA+, people with diverse gender identities or expressions, and/or people living with disabilities.
Qualifications
This position will be of interest to applicants who can demonstrate the required qualifications, including the following:
Education and Experience:
- University degree in a related field (e.g., Law, joint Juris Doctor/Indigenous Law degree, Social Work, Indigenous Social Work, Public Administration, Indigenous Business and Public Administration, and other related fields).
- 10 or more years of investigative experience.
- Minimum of 5 years of progressively more senior experience in management roles.
- An equivalent combination of education and experience may be considered.
- Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check (completed if an offer of employment is made).
Proviso:
- This position supports teams of employees who interact with members of the public in person, by phone or in writing. These interactions may expose them to challenging or escalated behaviour or disturbing content. Escalated members of the public may be redirected to this position, as necessary.
Preference may be given to:
- Applicants with experience contributing to initiatives related to equity, diversity, inclusion, reconciliation and accessibility in a leadership role.
- Applicants with more than 5 years of progressively more senior experience in management roles.
- Applicants with experience building relationships with people with diverse lived experiences including but not limited to people who are First Nations, Métis, Inuit and/or from urban Indigenous communities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQIA+).
- Applicants who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized, women, 2SLGBTQIA+, people with diverse gender identities or expressions, and/or people living with disabilities.
Willingness statement
- Some travel is required.
If you wish to volunteer information about your membership in an equity-deserving group, please do so on the Employment Application Form. We ask for a brief statement only. We will hold your application in strictest confidence, sharing it only with those involved in the hiring process. A candidate who meets the requirements assessed in the competitive process and who identifies as a member of an equity-deserving group may be given preference. This does not guarantee an applicant will move forward to the next stage in the process. It is your choice whether to volunteer information. We will not assume a candidate’s membership in an equity-deserving group if they do not self-identify.
Complete qualifications, including competencies, are outlined in the job profile, which can be found linked at the bottom of this page.
This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status. This position is excluded from union membership. Some travel is required.
Financial assistance may be offered as part of the total compensation package for successful candidate(s) that must relocate to Victoria. Relocation allowances will be in accordance with the BC Public Service.
To apply
Your application package must be in Word or PDF format and submitted by email to: recruitment@bcombudsperson.ca, quoting the competition number 121391 in the subject line. To apply for this position, you must submit a complete application package, which includes:
- Your cover letter
- Your resume
- A completed Employment Application Form
Your application package must clearly demonstrate how your education and experience meet the qualifications for the position. In the Employment Application Form you must identify which positions you are relying upon to meet the criteria of relevant experience and how the position meets that criteria. In describing your education and experience, please pay particular attention to the position description including the competencies and selection criteria. Please note that any documents submitted in addition to the required application package contents outlined above will not be considered and will be removed from your application.
Following the instructions above, we will consider only those applications received by email no later than 12:00 pm (noon) November 5, 2025. Incomplete applications or late applications will not be evaluated or acknowledged, and only those applicants who pass all initial screening requirements will be considered for the next step in the selection process. In addition to evaluation of your relevant knowledge, skills and abilities, your resume and Employment Application Form may be used to assess your ability to write in a clear and effective manner. Candidates who are successful in the initial screening will be asked to complete a written assignment, and may proceed to an interview as part of the final selection process. Please note that Artificial Intelligence (AI) detection software may be used to assess applications and written assignments.
Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.
Note: To apply for this position, you must be eligible to work in Canada. You must be a Canadian Citizen or Permanent Resident of Canada or authorized in writing to work in Canada under the federal Immigration and Refugee Protection Act. For further information, please refer to the BC Public Service.
Education credentials will be subject to verification before an offer of employment is made and will be requested if required. If your degree was obtained outside of Canada, you will need to confirm it has been assessed for equivalency through a recognized Canadian Credential Evaluation Service. Confirmation of equivalency for your degree is required for you to be considered.
By submitting your application, you confirm that you have worked on it independently and you have not used AI or paraphrasing technology to prepare it.
If you have questions related to the application process, please email the HR Team at recruitment@bcombudsperson.ca and quote competition number 121391 in the subject line.