Sho called us extremely concerned that he may lose his rental suite imminently. Sho was receiving income assistance from the Ministry of Social Development and Poverty Reduction. He had sent in his required Intent to Rent paperwork but had not received approval back from the ministry.

Our Early Resolution Officer accessed our contacts in the ministry and Sho’s file was marked as urgent. As a result, Sho had his application processed and approved and his housing was secured.