Want to talk to us?

We are available Monday to Friday, from 9:00 am to 4:00 pm, excluding statutory holidays.

Please note: on Wednesdays our telephone hours are from 9:00 am to 12:30 pm only.

• We can accommodate requests for individual assistance needs.
• Our office is wheelchair accessible and service animals are welcome.
• We also offer translation services in 300+ languages (via teleconference with an interpretation service) and Telus Relay Service (TRS).

If you would like and Elder, advocate, or other representative to communicate on your behalf, please complete our Representative Authorization Form.