Case Summaries
Our stories
Case summaries help tell the story our of investigations. They provide a lens into understanding the kinds of individual complaints that we hear and highlight the steps we take to get to the bottom of the issue, including the outcomes of our investigations.
Search Summaries
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Access denied
An inmate’s complaint about an unreasonable decision led to a policy revision. James was detained at the Fraser Regional…
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A halal diet required
Sometimes a clear conversation is all that is needed to answer questions and alleviate concerns. Mansur was being held…
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Provided key information, or not?
Robert called us upset about the lack of information he had received from his probation officer. He told us…
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Witnesses denied
When an inmate in a BC correctional centre is alleged to have breached a rule under the Corrections Act…
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Separate confinement of youth in custody
We received complaints from two youth custody residents who believed they were being unfairly separately confined. Following our investigation,…
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Triaging prison healthcare
Believing his cough had progressed to pneumonia, Jeff requested medical attention. He was coughing up blood. After several days…
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Documenting the path for a transgender inmate
Karen, a transgender woman, was understandably upset when she was placed in the Surrey Pretrial Services Centre – an…
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What I thought I heard
While being held in segregation, Colin believed he overheard something inappropriate occur at a cell nearby involving a staff…
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A sensitive reminder
Tom, a youth in custody, was unhappy with the treatment he received during a routine search. Having only recently…
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Medication denied
Don had mental health problems for which he was getting help from a specialist. When he was convicted and…