We can receive complaints about local governments, Regional Districts, Improvement and Water Districts, Public Libraries, Regional Park Boards, and the Islands Trust.
Before you make a complaint to us, try to resolve it directly with organization it is with.
How to make a complaint to a local government in BC
Contact the local government specifically – many have complaint processes and policies in place.
Contact information for municipalities:
Website: www.civicinfo.bc.ca/municipalities
Already completed this process?
If you have already gone through this process and want to make a formal complaint to us, here’s what to do next:
Not Sure? Contact Us!
Please contact us directly if you don’t think it would be appropriate for us to require you to go through an available complaint or review process before we consider your complaint. We can consider your specific circumstances before we decide – including the urgency of your complaint or any disabilities or barriers you may be experiencing.
Ask to speak with a supervisor or manager