We can receive complaints about BC Housing.
Before you make a complaint to us, try to resolve it directly with BC Housing.
How to make a complaint to BC Housing
You can try to resolve concerns about BC Housing directly through BC Housing’s complaint resolution process.
Complaint Resolution Process
Email: complaintresolution@bchousing.org
Website: bchousing.org/compliments-complaints
Already completed this process?
If you have already gone through this process and want to make a formal complaint to us, here’s what to do next:
Not Sure? Contact Us!
Please contact us directly if you don’t think it would be appropriate for us to require you to go through an available complaint or review process before we consider your complaint. We can consider your specific circumstances before we decide – including the urgency of your complaint or any disabilities or barriers you may be experiencing.
Ask to speak with a supervisor or manager