We can receive complaints about WorkSafeBC.
Before you make a complaint to us, try to resolve it directly with WorkSafeBC.
How to make a complaint to WorkSafeBC
If you disagree with a WorkSafeBC decision on a claim or assessment or enforcement matter you may request a Review by the WorkSafeBC Review Division.
WorkSafeBC Review Division decisions and certain other WorkSafeBC decisions may be appealed to the Workers’ Compensation Appeal Tribunal.
The independent Workers Advisers Office provides free advice and assistance to workers and their dependants on disagreements they may have with WorkSafeBC decisions.
Contact for WorkSafeBC
Contact the Review Division:
Phone: 1-888-967-5377
Website: worksafebc.com/en/review-appeal
Contact the Workers Compensation Appeal Tribunal:
Phone: 1-800-663-2782
Website: worksafebc.com/en/review-appeal
Contact the Workers’ Advisers Office:
Website: Workers Advisers Office
Already completed this process?
If you have tried to go through already gone through this internal complaint process and want to make a formal complaint to us, here’s what to do next:
Not Sure? Contact Us!
Please contact us directly if you don’t think it would be appropriate for us to require you to go through an available complaint or review process before we consider your complaint. We can consider your specific circumstances before we decide – including the urgency of your complaint or any disabilities or barriers you may be experiencing.
Ask to speak with a supervisor or manager