News Releases
News releases
For all media inquiries, please contact Alex Kruger, Director, Communications and Engagement.
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Ombudsperson Annual Report highlights diverse range of COVID-19 related complaints
Victoria – BC Ombudsperson, Jay Chalke, released his office’s 2020/21 Annual Report today highlighting more than 600 complaints…
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BC and Yukon Privacy Commissioners and Ombudsman call for strengthened regulation and oversight of artificial intelligence in public sector decision-making
Victoria – As humans are increasingly replaced by machines to make decisions, BC and Yukon Ombudsman and Information…
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Ombudsperson calls for sweeping changes to separate confinement of youth in custody
Victoria – Following a three-year investigation Ombudsperson Jay Chalke finds the use of separate confinement in B.C.’s youth custody…
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BC Ombudsperson cautions against COVID-19 vaccination passports being used to unfairly limit provincial and local public services
Victoria – As BC explores the development of a COVID-19 vaccination certification system in conjunction with other jurisdictions…
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Provincial Ombudsperson Jay Chalke reappointed for second term
Victoria – The Legislative Assembly of British Columbia today reappointed Jay Chalke as BC’s Ombudsperson for a second…
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Ombudsperson investigation results in fairer process in determining fate of historic Hope Railway Station
Victoria – Following a recent investigation into the process that led to a decision to demolish a historic…
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Ombudsperson calls on government and health authorities to address outstanding gaps in long-term care visits policy and practice
Victoria – Ombudsperson Jay Chalke is calling on the province to amend its long-term care visits policy to…
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Reimbursements made, benefits accessed and decisions reversed as a result of Ombudsperson investigations in 2019/20
Victoria – BC Ombudsperson, Jay Chalke, released his office’s 2019/20 Annual Report today highlighting the impact of…
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BC Ombudsperson welcomes youth mental health report released today by the Representative for Children and Youth
Victoria – A report released today by the Representative of Children and Youth on the involuntary detention of…
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Ombudsperson calling on public sector organizations to strengthen complaint handling systems during pandemic
Victoria – As the COVID-19 pandemic continues, the BC Ombudsperson is releasing a new best practice report today…