Case Summaries
Our stories
Case summaries help tell the story our of investigations. They provide a lens into understanding the kinds of individual complaints that we hear and highlight the steps we take to get to the bottom of the issue, including the outcomes of our investigations.
Search Summaries
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Notice of appeal
Amal filed an appeal with the Employment and Assistance Appeal Tribunal (the Tribunal). She was concerned with a decision…
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Final, not final
Mabel complained to our office when the Labour Relations Board (LRB) reconsidered its original decision, which had been in…
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Reviewing the review
Addi was seeking a review of a wage-loss benefits decision made by WorkSafeBC’s Review Division but had failed to…
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Diagnosing a problem
In 2013, Moe and his family moved to Canada. Moe, an internationally trained and practicing family doctor, contacted HealthMatch…
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Time for an appeal
After Eli bought a car from a friend, he contacted us with concerns about the Provincial Sales Tax (PST)…
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Assignment “pending”
Alison contacted us to tell us she had filed a complaint about her realtor with the BC Financial Services…
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Falling through the cracks
Tristan was injured at work and suffered a severe stroke which left him with significant cognitive and communicative impairments.…
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Approved, but for what?
Pierre had been injured at work and was pursuing a retraining program through WorkSafeBC. A few days before the…
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Reengineering a process
Matt complained to the Engineers and Geoscientists of BC (EGBC) alleging professional and ethical misconduct by one its members.…
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An unfair delay
An unreasonable delay can cause significant unfairness. Elena, a licensed nurse, was being investigated by the BC College of…