Farrah fainted and her driver’s licence was suspended until a neurologist could confirm with RoadSafetyBC that the fainting was not the result of a seizure. Four months after submitting the required paperwork to RoadSafetyBC, including the neurologist’s report confirming that the fainting episode was not a result of a seizure, Farrah still had not received a response. Feeling frustrated, Farrah turned to us.

Through our expedited investigation, we learned that Farrah had made several attempts to follow up with RoadSafetyBC but was not able to make contact. We contacted RoadSafetyBC directly and as a result, a few days later, Farrah received an email informing her that her driver’s licence was immediately reinstated.