Jack purchased a Freshwater Guiding Licence in hopes of starting a new boat tour business. However, due to COVID-19 restrictions, boat launches and provincial parks were closed and social gatherings were prohibited. These restrictions meant Jack was unable to launch his business as planned. He contacted the Ministry of Forests, Lands, Natural Resource Operations and Rural Development
(FLNRORD) to have his licence refunded but never received a response.

Frustrated by the delays and lack of response, Jack reached out to us for assistance.

We contacted FLNRORD about Jack’s situation and they apologized for the delay and informed Jack that his refund would be processed.