We cannot receive complaints about the Canadian Pension Plan or Employment Insurance
How to make a complaint about the Canada Pension Plan or Employment Insurance
For complaints about CCP pensions and benefits or EI, try contacting Service Canada or the Social Security Tribunal of Canada.
The Social Security Tribunal of Canada is an independent administrative tribunal with the ability to evaluate appeals related to the Employment Insurance Act, the Canada Pension Plan, and the Old Age Security Act.
Contact for Service Canada / Social Security Tribunal
Visit the Service Canada website to learn more about how to submit a complaint: canada.ca
Or contact the Social Security Tribunal of Canada:
Website: www1.canada.ca/en/sst
Not Sure? Contact Us!
Please contact us directly if you are having trouble accessing the information above or if you are experiencing other barriers.