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Being Treated Fairly Is Your Right
Have a complaint? Talk to us.

What we do

As BC’s independent voice for fairness, we work to make sure public sector organizations are treating people fairly and following the rules. We listen to and investigate complaints about local and provincial public sector organizations as well as investigate reports of serious wrongdoing in the provincial government.

Our work improves public services for all British Columbians.

Our services are free and confidential.

 During the COVID-19 pandemic, walk-in service at our Victoria office is closed. Our services remain available, please contact us.

How we help

Updates & Events

BC Ombudsperson able to investigate whistleblower allegations under new law

Victoria – As of today, BC has a new law that gives current and former provincial government whistleblowers a way to bring forward concerns about wrongdoing in the workplace. The Public Interest Disclosure Act gives the Ombudsperson a new statutory mandate to conduct whistleblowing investigations if employees do not wish to...

December 01, 2019

Ministry of Education to apologize and compensate impacted students following Ombudsperson investigation...

Victoria – The Ministry of Education will apologize to students and compensate any students who were financially harmed by the issuance of incorrect provincial exam results in 2019 as a...
August 20, 2020

Ombudsperson investigation finds two pandemic emergency orders not authorized by Emergency Program Act

Victoria – Two ministerial orders made during the COVID-19 pandemic by BC’s Minister of Public Safety and Solicitor General went beyond the authority assigned to him under the Emergency Program Act and thus are contrary to law, an Ombudsperson investigation released today finds.
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