Complaints

Several options are available for you to submit a complaint.

  • Call us toll-free at 1-800-567-3247 from anywhere in B.C., or 250-387-5855 if you are calling from the Capital Region. Our phone lines are answered between 8:30am and 4:30pm, Monday to Friday.
  • Use our Online Complaint Form.
  • Complain in person at our Victoria office.
  • Make a written complaint.

Need to know what the Ombudsperson can investigate?  Read more…