How to Complain About a Health Professional
Doctors, nurses and other health professionals are members of regulated professions. We can’t investigate complaints about individual members of these professions, but we can investigate complaints about the bodies that license, regulate and oversee them.
Each regulated profession has a process to hear complaints about their members’ conduct and practice.
If you aren’t happy with the outcome of a complaint about a health professional to their regulator, you can request a review by the Health Professions Review Board.
Contact for Health Regulators and Health Professions Review Board
Full List of Health Regulators: BC Health Regulators
- College of Physicians and Surgeons of BC: College of Physicians and Surgeons of British Columbia
- BC College of Nursing Professionals: College of Nursing Professionals
- Health Professions Review Board: Health Professions Review Board
Already completed this process?
If you have already gone through this process and want to make a formal complaint to us, here’s what to do next:
Not Sure? Contact Us!
Please contact us directly if you don’t think it would be appropriate for us to require you to go through an available complaint or review process before we consider your complaint. We can consider your specific circumstances before we decide – including the urgency of your complaint or any disabilities or barriers you may be experiencing.
Ask to speak with a supervisor or manager