The Ombudsperson’s Prevention Team is happy to introduce our online training program, Fairness 101: An Introduction to Administrative Fairness. This free, 1-hour online course provides participants with an overview of the principles of administrative fairness and teaches learners how to recognize and apply these principles in their work. It focuses on how to be fair when making and communicating decisions that directly impact members of the public to ensure excellence in service delivery and prevent complaints from escalating.
This introductory course, based on our popular in-person Fairness in Practice workshops, is a key component of our office’s prevention programming and serves as a foundation for all public sector employees, regardless of their role.
For more information, or to register visit https://learn.bcombudsperson.ca/.