Health
The Office of the Ombudsperson receives complaints about matters of administrative unfairness involving access to health care in B.C.
Related resources – including those concerning housing and access to income and disability assistance - are cross-referenced to be accessible under the Health category.
If you have been treated unfairly by the provincial government, a local government, or any other public body, the B.C. Ombudsperson is here to help. Information on our convenient and confidential contact options here.
Sam contacted our Office because Interior Health Authority (IHA) staff had not kept their promise to transport his son, Frank, by air ambulance from Royal Jubilee Hospital...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Interior
Angela was upset that while she was in the hospital recovering from a C-section, staff treated her and her then three-day-old baby poorly. She said the hospital, located...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The North
Justine called our Office about the Northern Health Authority (NHA). She said she belonged to the family council for a residential care facility where her father had lived...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The North
Marcia, a senior, was voluntarily admitted to a residential care facility on Vancouver Island for a short-term stay while adjusting to a change in her medication. While she...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: Vancouver Island / Sunshine Coast
Nancy was concerned about the way PharmaCare was handling the renewal of coverage for an anticonvulsant drug that her son needed to prevent seizures.
Nancy’s son Mark was an...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Fatima had received maternity/parental benefits from her employer, the Provincial Health Services Authority (PHSA). However, when she resigned, these benefits became...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Steven was a patient at the Forensic Psychiatric Hospital (Hospital). He explained that when he was transported to Royal Columbian Hospital for emergency health care due to a...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Manuel came to our Office in the summer of 2010 because he was being charged by the Vancouver Island Health Authority (VIHA) for a non-standard hip replacement. Manuel had a...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: Vancouver Island / Sunshine Coast
Susan contacted our Office complaining that she was denied adequate and appropriate treatment by staff at two Fraser Health Authority (FHA) emergency wards. She said she told...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland