Health
The Office of the Ombudsperson receives complaints about matters of administrative unfairness involving access to health care in B.C.
Related resources – including those concerning housing and access to income and disability assistance - are cross-referenced to be accessible under the Health category.
If you have been treated unfairly by the provincial government, a local government, or any other public body, the B.C. Ombudsperson is here to help. Information on our convenient and confidential contact options here.
Leigh called our Office to complain that PharmaCare had raised her deductible to $10,000 because her income could not be verified due to a late tax return caused by a...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Debra complained that the Vancouver Island Health Authority (VIHA) was making her father and other seniors in the residential care facility he lived in purchase their...
Category: Health, Seniors
Type: Case Summary
Fiscal Year: 2010/2011
Location: Vancouver Island / Sunshine Coast
Erika contacted our Office because she felt it was unfair that the Ministry of Health refused to retroactively remove her ex-spouse from her Medical Services Plan (MSP)...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Linda’s mother lived in a supportive housing facility and over time had come to need more and more help with daily tasks. Staff from the Interior Health Authority (IHA) told...
Category: Health, Seniors
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Interior
Sam contacted our Office because Interior Health Authority (IHA) staff had not kept their promise to transport his son, Frank, by air ambulance from Royal Jubilee Hospital...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Interior
Angela was upset that while she was in the hospital recovering from a C-section, staff treated her and her then three-day-old baby poorly. She said the hospital, located...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The North
Justine called our Office about the Northern Health Authority (NHA). She said she belonged to the family council for a residential care facility where her father had lived...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The North
Marcia, a senior, was voluntarily admitted to a residential care facility on Vancouver Island for a short-term stay while adjusting to a change in her medication. While she...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: Vancouver Island / Sunshine Coast
Nancy was concerned about the way PharmaCare was handling the renewal of coverage for an anticonvulsant drug that her son needed to prevent seizures.
Nancy’s son Mark was an...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland