Health
The Office of the Ombudsperson receives complaints about matters of administrative unfairness involving access to health care in B.C.
Related resources – including those concerning housing and access to income and disability assistance - are cross-referenced to be accessible under the Health category.
If you have been treated unfairly by the provincial government, a local government, or any other public body, the B.C. Ombudsperson is here to help. Information on our convenient and confidential contact options here.
Nancy was concerned about the way PharmaCare was handling the renewal of coverage for an anticonvulsant drug that her son needed to prevent seizures.
Nancy’s son Mark was an...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Fatima had received maternity/parental benefits from her employer, the Provincial Health Services Authority (PHSA). However, when she resigned, these benefits became...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Steven was a patient at the Forensic Psychiatric Hospital (Hospital). He explained that when he was transported to Royal Columbian Hospital for emergency health care due to a...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Manuel came to our Office in the summer of 2010 because he was being charged by the Vancouver Island Health Authority (VIHA) for a non-standard hip replacement. Manuel had a...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: Vancouver Island / Sunshine Coast
Susan contacted our Office complaining that she was denied adequate and appropriate treatment by staff at two Fraser Health Authority (FHA) emergency wards. She said she told...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Leigh called our Office to complain that PharmaCare had raised her deductible to $10,000 because her income could not be verified due to a late tax return caused by a...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Debra complained that the Vancouver Island Health Authority (VIHA) was making her father and other seniors in the residential care facility he lived in purchase their...
Category: Health, Seniors
Type: Case Summary
Fiscal Year: 2010/2011
Location: Vancouver Island / Sunshine Coast
Erika contacted our Office because she felt it was unfair that the Ministry of Health refused to retroactively remove her ex-spouse from her Medical Services Plan (MSP)...
Category: Health
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Lower Mainland
Linda’s mother lived in a supportive housing facility and over time had come to need more and more help with daily tasks. Staff from the Interior Health Authority (IHA) told...
Category: Health, Seniors
Type: Case Summary
Fiscal Year: 2010/2011
Location: The Interior