Health

The Office of the Ombudsperson receives complaints about matters of administrative unfairness involving access to health care in B.C.

Related resources – including those concerning housing and access to income and disability assistance - are cross-referenced to be accessible under the Health category.

If you have been treated unfairly by the provincial government, a local government, or any other public body, the B.C. Ombudsperson is here to help. Information on our convenient and confidential contact options here.

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Committed to Change: Protecting the Rights of Involuntary Patients under the Mental Health Act
The report makes 20 findings highlighting the lack of compliance with the legal documentation required on involuntary admission to designated psychiatric facilities in the...
Authority/Authorities: Ministry of Heath, Ministry of Mental Health and Addictions, Health Authorities: Fraser, Interior, North, Vancouver Coastal, Vancouver Island
Category: Health
Type: Report
Report Date: March 07, 2019
No Longer Your Decision: British Columbia's Process for Appointing the Public Guardian and Trustee to Manage the Financial Affairs of Incapable Adults
On February 6, 2013, the Ombudsperson released Public Report No. 49, No Longer Your Decision: British Columbia’s Process for Appointing the Public Guardian and Trustee to...
Authority/Authorities: Ministry of Health, Ministry of Justice, Public Guardian and Trustee, Provincial Health Services Authority, Health Authorities: Fraser, Interior, Northern, Vancouver Coastal, Vancouver Island
Category: Health, Income and Benefits, Seniors
Type: Report
Report Date: February 06, 2013
The Best of Care: Getting it Right for Seniors in British Columbia (Part 2)
On February 14, 2012 the Ombudsperson released Public Report No. 47 The Best of Care: Getting it Right for Seniors in British Columbia (Part 2). The 400 plus page report...
Authority/Authorities: Ministry of Health, Health Authorities: Fraser, Interior, North, Vancouver Coastal, Vancouver Island
Category: Health, Seniors
Type: Report
Report Date: February 14, 2012
Honouring Commitments: An Investigation of Fraser Health Authority's Transfer of Seniors from Temporarily Funded Residential Care Beds
On February 14, 2012 the Ombudsperson released Special Report No. 33 Honouring Commitments: An Investigation of Fraser Health Authority’s Transfer of Seniors from...
Authority/Authorities: Fraser Health Authority
Category: Health, Seniors
Type: Report
Report Date: February 14, 2012
On Short Notice: An Investigation of Vancouver Island Health Authority's Process for Closing Cowichan Lodge
On February 14, 2012 the Ombudsperson released Public Report No. 48 On Short Notice: An Investigation of Vancouver Island Health Authority's Process for Closing...
Authority/Authorities: Vancouver Island Health Authority
Category: Health, Seniors
Type: Report
Report Date: February 14, 2012
The Best of Care: Getting it Right for Seniors in British Columbia (Part 1)
In December 2009, the Ombudsperson issued The Best of Care: Getting it Right for Seniors in British Columbia (Part 1), the first of two reports on the Ombudsperson’...
Authority/Authorities: Ministry of Health Services, Ministry of Healthy Living and Sport
Category: Health, Seniors
Type: Report
Report Date: December 17, 2009
Fit to Drink: Challenges in Providing Safe Drinking Water in British Columbia
In June 2008, our office issued Fit to Drink: Challenges in Providing Safe Drinking Water in British Columbia. This systemic investigation included 39 recommendations made to...
Authority/Authorities: Ministry of Health, Ministry of Environment, Office of the Provincial Health Officer, Regional Health Authorities: Fraser, Interior, North, Vancouver Coastal, Vancouver Island
Category: Environment and Natural Resources, Health
Type: Report
Report Date: June 18, 2008
Self Governance in the Health Professions: The Ombudsman's Perspective
Authority/Authorities: Self-governing bodies for health professionals, Ministry of Health Planning
Category: Health
Type: Report
Report Date: May 07, 2003
Fair First: An Ombuds Audit of the WCB Ombudsman
Authority/Authorities: Workers' Compensation Board
Category: Health, Income and Benefits, Work and Business
Type: Report
Report Date: January 19, 1999
The Nikki Merry Case: An Investigation of a Complaint to the College of Physicians and Surgeons of British Columbia
Authority/Authorities: College of Physicians and Surgeons, Ministry of Health
Category: Health, Work and Business
Type: Report
Report Date: January 04, 1995

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