BC Ombudsperson monitoring Ministry of Education’s response to the grade 12 exam tabulation error

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Victoria – BC’s Ombudsperson is monitoring the Ministry of Education’s response to the province-wide grade 12 exam tabulation error affecting students and families across the BC.

“I am concerned about this error and the impact it may have on students across BC,” said Jay Chalke, BC’s Ombudsperson. “This is a very stressful time for students as they make future education plans. I urge the ministry to not only address the technical issue but to also identify and remedy any individual impacts. Students and parents should be proactively informed about what they can do if they believe they have been adversely affected.”

In a message posted by the ministry, students accessing their final exam marks via the ministry’s online transcript service were advised of an “anomaly” and assured that the ministry was working to identify and resolve the issue as quickly as possible. The ministry indicated it would review each exam result and ensure grades were accurately reflected on their transcript.

BC’s Ombudsperson has jurisdiction over all BC school boards and districts, universities, colleges and the Ministries of Education and Advanced Education and will continue to monitor this situation.

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Media contact: Julie Pollock | 250 356 0211 | 778 846 6522

Date Wednesday, July 31, 2019