Social Media Policy

The Office of the Ombudsperson uses social media to raise awareness of our work, to reach a wider audience, and to learn about communities and their needs.

We are active on our social media accounts, Twitter and LinkedIn, on workdays between 8:30 a.m. and 4:30 p.m. 

Links to external sites or content that we include will be solely for the convenience and interest of our audiences. We are not responsible for the accuracy of the information contained on these sites, nor do we endorse the sites or their content.

We follow Twitter accounts and LinkedIn company pages that are relevant to our work and mandate. Our decision to follow an individual or an organization does not imply we endorse that person or that organization or its products/services.

We welcome and encourage your comments, and expect conversations to be relevant and respectful. Please refrain from:

  • abusive, obscene, indecent or offensive language,
  • defamatory, harassing, hateful remarks or accusations against individuals or organizations,
  • comments on the basis of race, national or ethnic origin, age, creed, gender, marital status, socio-economic status, physical or mental disability or sexual orientation,
  • sexual content or links to sexual content,
  • solicitations, advertisements, announcements, or endorsements of any commercial, financial, labour or political organization,
  • excessive links and code,
  • posts revealing too much personal information,
  • content that violates a legal ownership interest of any other party,
  • comments not related to the particular post or material being commented on, and
  • comments that are repetitive or are considered spam.

We reserve the right to restrict any person’s access or remove any content that we deem in violation of this social media policy or any applicable law.

If you choose to engage in a conversation with us via social media, please remember that you do so within the public domain. To protect your privacy and that of others, we recommend you not include personal information in your posts.

We do not accept complaints about B.C. provincial and local authorities via social media. Complaints must be submitted to our office via the confidential complaint form, in-person, by mail or via fax.

Any personal information that you provide to us through social media is collected, used and disclosed by our office for its mandated purpose: to administer the BC Ombudsperson Act, and to educate the public about, and comment on, the Act and fairness issues in general.

Office of the Ombudsperson staff may be active on social media under their own names as private citizens. Despite their professional affiliation, their posted content does not represent the official position of the BC Ombudsperson.

Social media accounts are hosted by a third party service providers and are not on the Office of the Ombudsperson servers. We encourage you to read their respective terms of service and privacy policies before engaging in their use.

Updated: Dec 12, 2017.